Contact Us

If you have a question about us, how to complete a quote or a quote you’ve received, you can email us at contact@medicaltravelcompared.co.uk or visit our help centre.

Alternatively, complete the form below. We will get back to you as soon as we can, usually within two working days.

If you have a question about your policy — including making changes or cancelling — you’ll need to contact your insurance provider directly. You can find their contact details in your policy documents.

If you no longer have these to hand, you can also find their contact information by reading our How can I contact my insurance provider? article.

Your policy documents are sent directly by the insurance provider you purchased the policy from.

If you haven’t received them, we recommend first checking your junk or spam folder, as they can sometimes end up there. If you still can’t find them, you’ll need to contact your provider directly, as they’ll be able to resend the documents.

For contact details and further guidance, please see our Where are my Policy Documents? article.

If you require overseas medical assistance, or want to make a claim against your policy, you will need to get in touch directly with your insurance provider. You will find their contact details in your policy documentation.

If you need to talk to us about a complaint, you can find out more information by visiting the making a complaint page.

If you’d like to discuss an opportunity to work together, please contact us on marketing@medicaltravelcompared.co.uk.

If you want to write to us, you can reach us at the below postal address.

Medical Travel Compared
PO Box 125
Hindhead
GU27 9HQ