Medical Travel Insurance

“Pre-existing” refers to any medical condition for which medical advice, diagnosis, care, or treatment was recommended or received before applying for a travel insurance policy. For some conditions, we need to know if they have ever been present; for others, we need to know if they occurred within a certain period.

It’s easy to tell us about your medical conditions! After you've provided your trip details and answered some medical history questions, you can add your pre-existing conditions, one by one, for each traveller on your policy. You'll only need to enter your details once; everything is online, and there's no need to call or provide written details of your conditions.

We'll ask you a series of questions about your medical history and any travellers on your quote. If you answer yes to any of these, you'll need to provide more information about that condition. This could be a condition that a traveller has now or has had in the past. This helps us determine what you need to disclose.

No, we are unable to provide cover that excludes any of your pre-existing medical conditions.

You can send your question to our team, or visit our help centre on Covering Your Conditions.

You can send your question to our team, or visit our help centre on Adding Your Conditions.